/
Support

Support

Navtech Radar Ltd offer comprehensive support services both pre and post radar commissioning to ensure you get the best performance and support for your radar installation.

We have a dedicated Customer Services Support Centre that can offer 1st and 2nd line technical support for both hardware and software queries. The centre is staffed by a highly skilled technical team who can advise and offer support with any technical questions both pre and post commissioning. In the event a fault cannot be diagnosed remotely or a repair is required, the team can arrange for your radar to be returned to base for further diagnostic tests or repair.

We also offer a number of support plan options during the lifetime of your radar, offering peace of mind for your installation.

 

For further information on the support plan options or any technical questions please contact the Customer Services Support Centre on +44 (0) 1235 832419, or email support@navtechradar.com

 

Related content

Troubleshooting
Troubleshooting
More like this
Connection Details
Connection Details
Read with this
ClearWay Radar - Installation Guide
ClearWay Radar - Installation Guide
More like this
Adjusting a radar for 8- or 16-bit depth raw output
Adjusting a radar for 8- or 16-bit depth raw output
Read with this
Navtech Customer Self-Service Portal (SSP)
Navtech Customer Self-Service Portal (SSP)
More like this
RAS6 - Mounting
RAS6 - Mounting
Read with this