Getting Started

Owned by Isabelle Avery (Unlicensed)
Last updated: Jan 29, 2024 by Charlotte Dakin-Norris
3 min read

Introduction

Before you start configuring the system, there are a number of steps that needs to be completed in order to get the software installed and ready for use.

Contents

System Design

To understand the system components that make up the software and for information on how to design and specify your system then please refer to AdvanceGuard® System Design: AdvanceGuard® System Design. For testing and demonstration purposes there is no problem with installing all required services on the same workstation or laptop.

Installation

To install the solution please refer to Software Installation: Installing the Software.

Starting the Software

Starting Witness AdvanceGuard® Services

Once the services are installed on a server they will always start when the server is started. You can confirm if the services are running by looking in the Windows Service Control Manager.

 

The services you installed on each server should show in the list and their status should be listed as Running. If they are not running then you should select the service and start it.

The management servers should be started first. All other services connect to the management servers before they start therefore they will remain inactive until the management servers come online.

Starting the Witness™ Client

On the PC where the client has been installed there should be a shortcut on the desktop entitled Witness ClearWay™/AdvanceGuard®. Select this to open the user interface. Once the application has started you will be prompted to log in.

You can only run a single user interface on the same physical box.

Logging into the Witness™ Client

Once the Witness™ client has started you must supply the following details:

Management Server IP Address

This is the address of the Management Server. This should match the address you set during software installation.

If the system is configured for redundancy and you have more than one management server installed then you should select the Auto Discover option and the system will attempt to automatically discover the primary server. You cannot enter an address if you are using auto-discovery.

User Name: The user name of the account.

Password: Password for the selected user account.

The default administrator's account is username: admin password: Navtech Radar. (includes full stop / period and the password is case sensitive).

Assuming you have supplied the correct details then the client will connect and login and the main application window will be displayed. You are now ready to start configuring the system.

Related Information

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