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Incorrect Stream Format

When setting up a stream for the cameraUI Stream, it will not work without the correct Stream Format.

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  1. Navigate to the Topology page and ensure that the radar has been allocated to a Track Engine like this example:

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    If the radar has not been allocated, drag and drop the radar into the Track Engine:

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  2. If the radar has not been allocated, drag and drop the radar into the Track Engine:

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Distribution Address Not Configured

You need to configure a distribution IP address to ensure that you can receive radar data.

This should be an IP address on the User Interface client computer that the trackers can send data to.

To do this:

  1. Select the site name on the Configuration Tree, which is the master folder of the Entity Tree (e.g. the site, Navtech Demo, as illustrated below):

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  2. The site settings will then be displayed in the Configuration Panel:

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  3. Click Edit and select the IP address from the drop-down list (the list is auto populated by examining the IP addresses on the system running the UI application).

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  4. Add the IP Address and then click Save.

No Recorded Track Data

If you have problems trying to view recorded track data, then

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  1. If there is no connectivity on the assumed IP its always worth checking for the default IP address “192.168.0.1” via a local connection to the radar.

  2. If this is the case then make the changes to the IP address again and ensure that you apply or commit them.

The issue over ensuring the distribution address is set in the site config settings to ensure you receive radar data

Cannot Login to Witness

If you cannot login to Witness then it could be due to a variety of reasons including a network or firewall issue, or other security software could be blocking the connection. Please investigate the following solutions:

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