Introduction
The Witness™ software is licensed based on the features being used and the number of radar trackers being used. We don’t explicitly licence each radar that is purchased because certain customers will order spare radar and these extra radar do not require licences when they are not in use. Only active radar require licences that is why we licence the trackers, because each active radar has to be connected to a tracker.
The licencing licensing is controlled through a central licence file which is accessed through the Management Server. The file is automatically loaded and read when the Management Server starts and all the relevant components will be licensed on activation. No further licencing licensing configuration is required and no other licencing licensing data is required on any other system.
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When ClearWay™ or AdvanceGuard® are installed on a Virtual Machine, if there is a significant change to the virtual hardware or MAC address then this might cause the licence to fail because the hardware fingerprint no longer looks the same. In this situation a new licence using the new fingerprint will need to be issued by Navtech Radar. |
Contents
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Requesting a Licence
Licence files can only be generated by Navtech Radar. For obvious reasons the generation and issuing of licenses licences has to be tightly controlled, however the process of creating and issuing a licence is simple and fast.
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Redundancy If the software is being deployed with full redundancy then you will need to provide a MAC address from an active adapter in both the primary and secondary Management Servers. In addition you will need to provide the System Fingerprint from both the primary and secondary Management Servers. |
Finding the System Fingerprint
To find the System Fingerprint on the system running the Management Server service do the following:
Run the Management Server in console mode. To do this, find the Management Server shortcut in the Witness™ Program Files folder and launch the application:
Once the console has loaded the System Fingerprint will be automatically displayed, no further action is required. You may need to scroll back to the top of the console to see the fingerprint, it is one of the first lines of information to be displayed:
You can copy this text from the console in order to send it to Navtech Radar so it can be incorporated into the software licence.
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Please note that the System Fingerprint ties the Witness™ software licence to the hardware. This works for both physical and virtual systems. If the software is moved to a different physical or virtual server then the licence will not work and the software will not operate for more than 1 hour. In addition, any significant changes to the physical or virtual hardware will cause the fingerprint to change. If the fingerprint does change then the licence will not work and will need to be replaced by Navtech Radar. |
Licence Components
There are two types of licence components:
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Optional: These are optional components and will vary depending on the modules ordered by the customer.
Some components are licenced licensed based on a count. For example client application licences are restricted to the number that the customer purchases, These are based on concurrent use, so if a customer purchases 3 client application licences, they can install the app on as many systems as required, but only 3 users will be able to login concurrently.
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Additional component licences can be easily added as required. So for example if a customer only orders a single client application licence when the system is installed, additional licences can be purchased at a later stage, The licence file will need to be updated to reflect the increased quantity. |
Tracker
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Licensing
Each radar requires a software tracker and each tracker must be licenced. The new licencing licensed.
Per Tracker Licensing is a legacy method for licensing Track Engines. There are two options; Dongle Based and File Based. Each ties the licence to the hardware by authorizing each tracker.
A more detailed explanation of Per Tracker Licensing can be found here: Per Tracker Licensing.
The new licensing system available in Witness™ V4.8 and newer allows for a central tracker licence to be included as part of the overall Witness™ licence. The tracker licence is based on the number of radar that require trackers. Unlike the older licencing licensing mechanism, each radar no longer has a dedicated licence, instead all the radar share a unique site licence which will only the allow the authorised number of trackers to be active concurrently.
A more detailed explanation of this licencing mechanism can be found here: Centralised Tracker LicencingLicensing.
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For customers which have purchased spare radar, additional licences should not be required. The tracker licencing licensing is required only for actively deployed radar. For example if you have 10x active radar deployed on your site and two spare which are not connected to the software, then you only need 10x tracker licences. When a radar is replaced with a spare, the tracker software will continue to use its original licence with the new radar. |
Installing a Licence File
There are two ways to install a licence, via the client user interface or manually. We recommend using the assisted option through the client application because this is easier and less error-prone.
Using the Client Application
To install the licence through the client application you must have the licence file accessible through local storage:
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The Management Server will restart after importing a licence. The user interface will not log out, but will pause while the server restarts. All other services will restart to ensure that licences are applied correctly. |
Manual Installation
To install the licence manually you need to copy the file to the correct location on disk and ensure it is named correctly.
Copy the licence file to the following location: C:\ProgramData\Navtech (%ProgramData%\Navtech)
Ensure the file is named as: > licence.lic
Restart the Management Server(s) using the Services control app:
Checking your Licence
To check you have a valid licence and to see what components are licenced open the licence dialog:
Open the licence dialog through the System Menu → Licence
There is also a timer countdown displayed at the top of the screen for a Temporary / Demo Licence:
A warning will also be displayed 10 minutes before the licence expires:
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