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Witness supports integration with many different types of external systems through the use of plugins. These are stand-alone software libraries which are dynamically loaded by the Management Server and have the ability to pass data and events to and from the external system. This page covers the process of setting up the Genetec plugin which enables integration with Security Center utilising their Web SDK.

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  • Genetec Security Centre v5.9 or later

  • The Witness installation needs to be licensed to use the Genetec Plugin and the required number of cameras

  • The Genetec Plugin needs to be installed

  • At least one camera must be configured to generate alarms or bookmarks

  • The Mobile Server must be installed and licenced to use the AdvanceGuard Web UI or the Sea360® Web UI within the Genetec Client

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Configuring the Genetec Plugin in Witness

The Genetec Plugin will appear as a node under the Integration Configurations folder within the Configuration Tree.

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Selecting the Genetec Plugin will display the following screen in the Configuration Control:

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Plugin Enabled: select Select to enable the Genetec Plugin.

Name: the The unique name of the plugin.

IP Address: the The Genetec server IP address.

Port: the The Port for the server connection, will default to 4590.

Use TLS: enable Enable TLS for end-to-end communications security between Witness and Genetec.

Username: the The username of a User in the Genetec server. This User must be allowed to generate alarms or generate bookmarks.

Password: the The password of the User.

Application ID: this This will be generated and available from the Genetec licence.

Generate Alarms: select Select to enable alarms in the Genetec Client.

Generate Bookmarks: select Select to enable bookmarks to be created in the recorded video when an alarm is triggered in the Genetec Client.

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Once the plugin has successfully connected to the Genetec Server it will retrieve a list of configured cameras. The mapping configuration is required to map each of the cameras configured in Witness to the corresponding cameras in Genetec. This process ensures that Witness creates bookmarks for the correct camera in response to an alarm in Witness. To map the cameras:1.

  1. Select Edit on the plugin configuration.

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  1. Click the ➕ icon to add a Camera to be mapped.

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  1. Select the Navtech Camera which will be used with the Genetec Client.

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  1. Select the appropriate Genetec camera from the drop down list.

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  1. Select Save when complete.

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Note that you can assign multiple Genetec cameras to a single Witness camera. This has the advantage of using a single camera to create bookmarks in multiple video feeds on the VMS. This is required for specific camera models that support dual optics.

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Info

If creating you own Alarms the Witness Rule User ID has to align with that of the Genetec Alarm Logical ID number.

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Genetec Recipients: there There must be a Recipient or Group of Recipients configured in the Genetec Client who can receive the alarms sent by Witness.

Attached entities: there There must be at least one entity; e.g. a camera configured in Witness that is linked to the Genetec Client. Add all of the cameras that can see alarm incidents.

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