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3. Enable the Config Function, then select Edit in the Configuration Panel to configure the email options:

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Enable Plugin:

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Select to toggle the Plugin on and off.

Priority:

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Define the minimum priority of Alarm that sends off an alert.

Name:

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The name of the Plugin.

Host:

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The server host for the outgoing email account.

Port:

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The port for the outgoing email account.

Use TLS: Transport Layer Security is a cryptographic protocol designed to provide communications security over a computer network. This must be selected when sending an email to or from an Office365 account.

Send Timeout (s): The Send timeout period.

User Name:

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The username for the outgoing email account.

Password:

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The password for the outgoing email account.

From:

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The outgoing email account.

To:

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The receiving email account.

Send Stat Updates:

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Select to include Carriageway Status updates in the email alerts. Specifically, any change to a Queue status or an Empty Carriageway status.

4. Select Save.

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5. Select Test Email in order to check that the Plugin has been correctly configured and is now functional.

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3. Enable the Config Function, then select Edit in the Configuration Panel to configure the text message options:

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Enabled:

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Select to enable text message notifications.

Name:

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The name of the plugin.

Provider:

a. BulkSMS - a : A UK based provider.

b. TextMarketer - a : A US based provider.

Username:

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The username supplied by your provider.

Password:

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The password supplied by your provider.

Recipients:

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Enter the recipients mobile numbers. International numbers are acceptable but will require the correct area codes. A comma should separate numbers if there are multiple recipients.

Alarm Priority:

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The minimum priority of alarm that will be sent as a notification.

Send Alarm Raised:

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Select to receive notifications when alarms are raised.

Send Alarm Cleared:

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Select to receive notifications when alarms are cleared.

Send Alarm Acknowledged:

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Select to receive notifications when alarms are acknowledged.

Send Health Alarms:

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Select to receive notifications when system health alarms are raised.

SMS Providers

Witness requires a third-party to support SMS integration, and it is necessary to choose and sign up for an SMS provider. There will be an external cost attached to this. Currently, two SMS providers are integrated into Witness:

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